A customer in Caribbean was looking for N-acetyl cysteine in sachets, injection, syrup and tablet form. He tried to obtain products from many manufacturers and suppliers, but it was not available with any of them nor they were ready to develop the product due to high development cost and expected low commercial orders.
A customer in Dominican Republic was looking for Acyclovir in all presentation i.e. Tablet, Syrup & topical. He was having strenuous time coordinating with three different factories for different presentation.
We once received a challenging assignment to ship temperature sensitive consignment from India to La Paz, Bolivia. The task was daunting. We wanted the consignment to reach as soon as possible.